Privacy Policy
Last Updated: 7.11.2025
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This Privacy Policy explains how
Critic Tech Solutions Pvt Ltd (“Company”, “we”,
“our”, or “us”) collects, uses, stores, and protects personal
and business information when you (“User”, “Client”, or
“Customer”) access or use our websites, platforms, products, or
services. By using our systems, you agree to the collection and
use of your information as described herein. This Policy ensures
transparency and compliance with applicable Indian laws.
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We collect information when you register, log in, purchase
services, submit forms, subscribe, or communicate with us.
Collected data may include your name, email, contact number,
company details, billing info, and any voluntarily shared
content. We may also collect analytical data such as IP address,
browser type, device info, and interaction metrics to improve
performance.
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We also gather data related to your project—such as goals,
design preferences, automation details, and marketing content—
to deliver customized digital solutions including chatbots,
websites, automation systems, and campaigns. We do
not sell, rent, or share personal data without
explicit consent, except as required for service delivery or
legal compliance.
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All payments to
Critic Tech Solutions Pvt Ltd are processed
securely via trusted third-party gateways. We do not store
sensitive banking or card details. Transactional records are
maintained solely for billing, audit, and compliance purposes.
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We use cookies and similar technologies to enhance your browsing
experience and remember preferences. You can disable cookies in
your browser, though some features may not function properly as
a result.
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Your data is stored securely on servers managed by us or trusted
providers following strict security standards. We employ
encryption and administrative safeguards to prevent unauthorized
access. However, no online system is 100% secure; by using our
services, you acknowledge this limitation.
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The Company may share limited data with verified partners and
vendors only as needed for operations such as hosting,
analytics, CRM, or integrations (e.g., WhatsApp API, Meta,
Google). These third parties are contractually obligated to
maintain confidentiality and lawful data use.
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We may use your contact details for project updates, system
alerts, invoices, and promotional content. You can opt out of
marketing communications anytime, but essential service
notifications will continue.
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We retain personal and project data only as long as necessary to
fulfill contractual or legal purposes, after which it is
securely deleted or anonymized. Retention aligns with our data
management policies and statutory obligations.
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We do not knowingly collect data from individuals under 18 years
of age. If such data is discovered, it will be promptly removed
from our systems.
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Critic Tech Solutions Pvt Ltd may periodically
update this Privacy Policy. Any updates will be posted on this
page with a revised “Last Updated” date. Continued use of our
services constitutes acceptance of any changes.
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We may disclose personal data when required by law, legal
process, court order, or governmental authority, or to protect
our legal rights, systems, and users.
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You have the right to request access, correction, or deletion of
your personal data, subject to verification and applicable laws.
To exercise these rights, please contact us using the email
below.
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The Company is not responsible for the content or privacy
policies of third-party websites linked from our platform. Users
are encouraged to review external privacy statements before
interacting with such sites.
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By continuing to use our website or related systems, you
expressly consent to the collection, storage, and processing of
your information as described in this Privacy Policy. If you
disagree, please discontinue using our services immediately.
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For any inquiries or data protection concerns, contact:
📧
critictechsolutions@gmail.com
🏢 Critic Tech Solutions Pvt Ltd
India